Privacy Policy

At Horek Mal BD, your privacy and security are our top priorities 💙. This Privacy & Security Policy explains how we collect, use, protect, and manage your personal information when you use https://bijoybajar.com.

By using our website, you consent to the practices described in this policy.

🛍️ 1. Information We Collect

When you interact with our website or place an order, we may collect:

1. Personal Information: Name, phone number, email, delivery address 📇
2. Order Details: Products purchased, payment method, transaction history 💳
3. Device Information: IP address, browser type, and browsing behavior 🌐

This data helps us process orders, improve our services, and enhance your shopping experience.

💻 2. How We Use Your Information

We use the collected information for:

1. Processing and delivering your orders 📦
2. Sending order confirmations and updates 📩
3. Customer support and resolving issues 💬
4. Fraud prevention and security monitoring ⚠️
5. Marketing and promotional offers (only if you opt-in) 🎁

We never sell or rent your personal data to third parties.

🔐 3. Data Security

We use industry-standard security measures to protect your data from unauthorized access, misuse, or disclosure:

1. Secure servers and encrypted connections 🔒
2. Restricted access to authorized personnel only 👥
3. Regular monitoring for suspicious activity

While we strive for maximum security, no online system is completely risk-free.

💳 4. Payment Security

All payments are processed through trusted payment partners.

1. Cash on Delivery (COD) → Only basic contact and delivery details are used
2. Online Payments → Secure, encrypted transactions; card details are not stored

Your payment information is safe with us.

🍪 5. Cookies & Tracking

Our website may use cookies to:

1. Remember your preferences 🌟
2. Track user activity for analytics 📊
3. Improve website functionality ⚙️

You can disable cookies in your browser, but some features may not work properly.

🤝 6. Sharing Information

We only share your information when necessary:

1. Delivery Partners – To ensure order delivery 🚚
2. Payment Processors – To complete transactions 💳
3. Legal Authorities – If required by law or to prevent fraud ⚖️

We never share your personal data for marketing purposes without your consent.

📝 7. Your Rights

You have the right to:

1. Access the information we hold about you 🧐
2. Correct or update your data ✍️
3. Request deletion of your information ❌
4. Unsubscribe from marketing messages 📭

Contact us at any time to exercise your rights.

🌐 8. Third-Party Links

Our website may include links to external sites. We are not responsible for their privacy practices. Always review the privacy policies of third-party websites before providing information.

🔄 9. Policy Updates

We may update this Privacy & Security Policy at any time. Updates will be posted on this page. Continued use of the website indicates acceptance of changes.

📞 10. Contact Us

For questions about your privacy or security, you can reach us at:

📧 horekmalbdofficial@gmail.com

📍 Amtali, Barguna, Barishal, Bangladesh

We are committed to protecting your personal information and ensuring a safe shopping experience 💙.